General Membership Engagement#

TBD

Sales Cycle#

The sales process is owned by Business Development. The Sales Operations section of the Team compass documents the procedures and process used.

Source of Truth: HubSpot

Key concepts

  1. Deal

  2. Account

Engagement Management#

The outcome of successful sale is an Engagement. See Engagement-workflow for details

Key touchpoints for ensuring a hand offs of engagements are working as expected:

  1. Sales Sync (BizDev: Sales Sync)

  2. Project Management alignment (P&S: Project Management)

Request for a New Hub

Onboarding and rolling out an interactive hub to a new community#

Is a community receiving value from 2i2c?

  1. Engagement metrics

  2. Cost metrics

Community Renewal#

Decommisioning at the end of a membership#