The primary purpose of the Delivery Enablement team is to ensure that 2i2c efficiently accomplishes our goals through hands-on capacity building, guidance, and systems design.
We work to make it easier for everyone to do the right thing well, by doing it together.
Core Responsibilities¶
The team’s core responsibilities are:
Building and maintaining systems for support and improvement of team processes
Building and maintaining systems for support and improvement of individuals
Increasing other teams’ capabilities and capacity to deliver
Building and maintaining systems for operations within functional areas while they build their own capacity
See the Team KPIs to see how these translate to measurable outcomes.
Capabilities & Capacity Needed¶
Below is a list of the primary capabilities and capacity need for this team to be successful.
Business and organizational strategy, guidance and facilitation
Building and maintaining systems of work
Defining and measuring KPIs for the entire org
Coaching & consulting with others on how to deliver more effectively, and learning every function well enough to do so
Mentoring and teaching on delivery management and organizational agility
Removing obstacles for team members
Managing operations and systems
Managing people - people practices, individuals, teams, and managers
Guiding and leading change initiatives with well-defined change management philosophy (e.g. ADKAR).
HubSpot, GitHub, Asana, etc. - design and technical implementation skills for the tools we use inside 2i2c