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Scope and responsibilities

Scope and responsibilities#

Engineering is responsible for all of our technical infrastructure, and for the teams and processes around cloud infrastructure for our Managed JupyterHub Service.

Oversee our technical strategy#

  • Define our major objectives and priorities.

  • Make major architectural decisions about our cloud infrastructure.

Operate our cloud infrastructure#

  • Perform daily operation of ongoing cloud services, addressing technical problems as-needed.

  • Resolve operational issues related to our cloud infrastructure.

  • Oversee our Incident Response process.

  • Design the system of roles and practices that defines our Support process.

Develop our cloud infrastructure#

  • Improve the reliability and uptime of our infrastructure

  • Improve the scalability of our infrastructure to more users and more communities

  • Minimize toil and automate processes as much as possible

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