Team Practices

This chapter presents a collection of soft-skills that help to create a growth culture. Collectively, these practicess can be used to increase psychological safety by addressing interpersonal conflict, cultural difference, etc.

• Giving and receiving Effective Feedback
  • Quick overview
    • What is Feedback
    • Why is it important
    • What isn’t considered feedback
    • Who benefits from feedback
    • When to give and receive feedback
    • Caveats to feedback (the fantasies)
    • When should you use this document
  • How to give feedback
  • How to receive feedback
  • Saying “No” to receiving feedback
    • Deferring feedback with “Not now”
  • Asking for feedback
  • Feedback in asynchronous teams
  • Opportunities to give/solicit feedback
  • Examples of “Good” vs “Bad” feedback
    • Example 1
    • Example 2
    • Example 3
    • Example 4
  • Common feedback mechanisms
    • Continue vs Consider
    • Impact Feedback
    • Radical Candor
    • REAP Model
    • RISE Model
  • Follow-up thoughts/article
  • Resources