Structure and responsibilities#

This page describes the structure and roles of our Product Team.


Decide on and prioritize our work to guide the evolution of our products and services to maximize our impact and our usefulness to the communities we serve.

Below are major areas of responsibility.

Understand and integrate stakeholder feedback#

  • Identify key internal and external community stakeholders that are crucial to 2i2c’s strategy.

  • Communicate with and learn from the stakeholders and partners that we serve.

  • Understand their pain points, needs, and how our services can help them have impact.

  • Align stakeholders on a shared plan for our services and products.

Guide and prioritize our deliverables#

  • Create and refine enhancements and deliverables to our services and products.

  • Prioritize deliverables for our engineering team to work on.

  • Document and describe changes for end-users.

Communicate service changes with external stakeholders#

  • Document our service and its functionality to external stakeholders.

  • Lead private or public communications that discuss new features, changes, and major ideas around our services and tools.

  • Serve as a point of contact for major development efforts or projects that involve external stakeholders.

Team structure#

We do not have a dedicated team or role for this part of 2i2c, it is overseen by the Product and Community Lead.