Structure and responsibilities
Contents
Structure and responsibilities#
Note
This is still a work in progress!
Responsibilities#
Ensure that 2i2c has partnerships that allows it to sustain and scale its impact.
Structure#
Currently the Partnerships team at 2i2c is made up of one Partnerships Lead, who collaborates closely with the Community Guidance Lead in planning and coordination.
Roles#
Partnerships Lead#
Ensures that 2i2c has effective relationships (sales, contracts, invoicing, service delivery) and the resources required to achieve its mission Partnerships Lead.
Responsibilities and Expectations#
Oversee sustainability strategy.
Collect feedback from major stakeholders and define major plans around sustainability at 2i2c
Define overall goals to guide sustainability efforts at 2i2c
Forecast revenue to inform overall strategy
Represent this strategy internally and externally
Amplify Voice of Partner for 2i2c stakeholders in internal discussions (e.g. with 2i2c’s engineering and support teams).
Collaborate with Product and Community Lead to represent Sustainability strategy in product/service decisions.
Communicate 2i2c’s sustainability strategy and model to external stakeholders
Design and develop new revenue mechanisms
Establish and sustain revenue-generating relationships with partner organizations
Establish ongoing relationships with cloud vendors or resellers
Collaborate with product and engineering teams.
Manage our sales pipeline
Balance our revenue, costs, and ability to deliver.
Oversee processes and systems that balance leads, sales, etc. For example:
- \[ \mbox{costs} \leq \mbox{amount sold} \leq \mbox{delivery capacity} \]
Leads \(\rightarrow\) opportunities \(\rightarrow\) sales \(\rightarrow\) service
Collaborate with Product and Community Lead around onboarding new communities.
Liase with CS&S around invoicing pipeline.
Oversee 2i2c’s actions as it pertains to invoicing.
Formalize our contractual relationships. For example:
Service Level Agreement
Support Expectations
Terms of Service
Privacy Policy
Right to Replicate
Information security breach response plan
HECVAT
Accessibility
Liase with CS&S around defining partnerships
Done in partnership with CSS and our partner organizations
Identify, develop, and pursue funding opportunities. For example:
Partnerships that grow our capacity
Grants for the organization or for deliverables
Philanthropy and giving
Performance Measures#
The following are a combination of quantitative and qualitative measures that can be used to gauge the performance of this role.
Sales and invoicing efficiency
Sales Cycle Length (first touch to close)
Invoicing turnaround
Overall service sustainability
Recurring Revenue
Number of unique partnerships / contracts
New business
New contracts
New partners / communities
Growing pre-existing business
New revenue from pre-existing partners
Success with grants
New grants applied for
Grant success rate
Total grant funding
Robustness of partnerships
partner’s satisfaction with service from 2i2c
partner’s achievement of their goals
alignment among partners + engineering + support
Much of this is qualitative in nature, and will be carried out in partnership with the Product and Community Lead.
Salary rationale#
The most similar positions in the GuideStar report for this role are:
Top Programs Position
Top Development Position
However, there is relatively little data for this position at the budget size of 2i2c.
If we look one budget-level higher in the GuideStar report, it appears that the Development Position and the Programs Position are comparable in salary.
For that reason, we’ll use the Top Programs Position as the reference position for the base salary of this title.
Appendix: Similar titles#
Comparable titles:
Sustainability Lead
Business Affairs Director
Business Development Director
Business Manager
Sales Director
Membership#
See list of team members.